Privacy Policy

At Sigma Workforce Solutions (“we,” “our,” or “us”), protecting your privacy and safeguarding your personal information is of paramount importance. This Privacy Policy explains how we collect, use, disclose, store, and protect the personal information we receive in connection with our recruitment services, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), and other applicable laws. By accessing or using our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

We collect personal information from job seekers, employers, and other relevant parties, which may include:

• Personal Identifiable Information (PII): Name, address, phone number, email address, date of birth, government-issued identification numbers (e.g., SIN, SSN), and other
  contact details.
• Professional Information: Resumes, work history, education background, professional certifications, skills, references, and employment history.
• Employer Information: Job descriptions, company details, hiring requirements, job specifications, and preferences.
• Website Usage Data: IP addresses, cookies, browsing behavior, device identifiers, and usage analytics when interacting with our website.

We gather personal information through various methods, ensuring transparency and obtaining your consent:

Directly from You: When you submit resumes, cover letters, application forms, or interact with us through email, phone, or in-person interviews.

From Third Parties with Your Consent: Through references you provide, prior employers, educational institutions, and credential verification agencies.

Publicly Available Sources: In specific instances, we may access professional details from publicly available platforms such as LinkedIn to assess candidate suitability.

Automated Systems: Through data entered into online forms or through engagement on our website and recruitment platforms.

We are committed to collecting only the information necessary to provide our services and will not collect additional data without obtaining your explicit consent.

We use the collected information to:

• Facilitate job placements by matching job seekers with appropriate employers.
• Communicate with you about job opportunities, application updates, and relevant service enhancements.
• Verify the authenticity of credentials, qualifications, and employment eligibility.
• Comply with applicable legal and regulatory requirements.
• Enhance the functionality of our website, improve services, and refine the overall client experience.

We may share your personal information under the following circumstances:

• With Employers: We may disclose your information to prospective employers who are seeking qualified candidates, based on your consent or expressed interest.
• Service Providers: To third-party service providers who assist us in areas such as background checks, payroll processing, IT support, and data management. These third parties are contractually obligated to protect your personal information and can only use it for specified purposes.
• Legal Compliance: If required by law, court order, or regulation, we may disclose your personal information to authorities or in connection with legal proceedings.
• Business Transactions: In the event of a merger, acquisition, or asset sale, personal information may be transferred as part of the transaction. We will ensure that your personal data is protected under the terms of this Privacy Policy, or by equivalent privacy standards, following any such business transaction.
• No Third-Party Sharing: We value your privacy and are committed to protecting your personal information. We do not sell, trade, or share your information with third parties, except as required by law or to fulfill contractual obligations with your consent.

We do not sell, rent, or lease your personal information to third parties for their marketing purposes without your consent.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your information is no longer needed, we will securely dispose of it in a manner that protects your privacy.

You have the following rights regarding your personal information:

• Access and Correction: You may request access to your personal information and correct any inaccuracies.
• Withdrawal of Consent: You may withdraw your consent to the processing of your personal information at any time, subject to legal or contractual restrictions.
• Deletion Requests: You may request the deletion of your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.
• Complaints: You have the right to file a complaint with the relevant data protection authority if you believe your rights under applicable privacy laws have been violated.

To exercise your rights or if you have any questions about your personal information, please contact us using the details provided below

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or destruction. These include secure storage systems and employee training on data protection best practices.

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and improve our services. Cookies help us remember your preferences and optimize your interactions with our website. You can control cookies through your browser settings, but disabling them may affect certain features of our site.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. Any changes to the policy will be posted on our website with an updated effective date. Please review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions or concerns regarding this Privacy Policy, or wish to exercise your rights regarding your personal information, please contact us.